Greetings from Advanced Dentistry of Blakeney
Drs. John Pinnix and George Betancourt would like to extend our sincerest best wishes to you and your families. We hope that you continue to navigate these most difficult times with strength, perseverance and the promise that we will all soon return to 'business as usual'.
Please note, the purpose of this email is not to go into detail about our office protocols during the current COVID- 19 response. We always have and will continue to maintain the highest level of aseptic and sterilization techniques. Regarding our office hours, we are presently closed as a result of recommendations provided by the Centers for Disease Control and Prevention as well as the American Dental Association. For patients with upcoming appointments, trust that we will communicate directly with you via phone call to reschedule them as we learn more about our current situation.
For the time being, we want to extend to you, our patients, the helping hand you need during these times for all things dental. While we may be limited in terms of office hours and available services, Drs. Pinnix and Betancourt remain available to you via other modalities. For example, we ask that you please find and follow our social media pages, pinnixandbetancourt on Instagram, Advanced Dentistry of Blakeney on Facebook, and @BlakeneySmiles on Twitter. We will use these social media outlets as a means of communication and also a way to provide a Question & Answer forum for general questions anyone may have.
For personal/private needs related to ongoing treatment or your dental health, we will be available to schedule a virtual consultation. This may be accomplished via FaceTime, Zoom meeting or other platform whereby we may have a face to face encounter. These will be available to you, our patient, as a courtesy.
These are unprecedented times for us all. We strive to be on the front edge of the capabilities and service we provide our patients. Much of that depends on our availability and communication. We are here and we will, across any medium possible, provide the guidance you need during these difficult times. We ask that you please reach out to us either via email to the office (firstname.lastname@example.org), one of our social media platforms, or our phone line from which you can leave a message. We will make every effort possible to get back to you in a timely manner.
From Drs. Pinnix, Betancourt and our entire staff at Advanced Dentistry of Blakeney, we hope you and your families manage the COVID-19 pandemic with an abundance of care, caution and respect for the well being of our community.
Drs. John M. Pinnix, George A. Betancourt and the staff of Advanced Dentistry of Blakeney
Drs. George Betancourt and John Pinnix offer sedation dentistry to help anxious patients relax. Many patients feel anxious in the dentist's chair, but Advanced Dentistry excels at helping patients feel comfortable. Dr. Betancourt is trained in IV sedation so that these patients can achieve deep relaxation under our care.View transcript
Dr. Pinnix: George is fantastic with fearful patients. There are a lot of people that haven't been able to do dentistry because of their anxieties about dentistry. And George has an ability to connect with them and then understand their fears. And then he is trained with IV sedation so he sees a lot of our more anxious patients and puts them at ease. And then ultimately they get to do the dentistry that they needed and probably couldn't have elsewhere gone. Dr. Betancourt: There are many, many people who benefit from sedation dentistry. And it gives people the opportunity to get care that they've been needing for many, many, many years. You certainly find that what we can do for those patients is life-altering. Give them their smile back. Give them their confidence back. And sure there are some instances that really stand out. One is a relatively young boy, 19 year old, a lot of decay, a lot of teeth that were headed south. And he was so concerned about his smile that nobody in his family had seen him smile in years. We finally got to a point where he let us look at his teeth. We did a full exam and talked about some of the things that we needed to do. I spoke to him in very frank terms. I was very clear, but I was also very compassionate which is something I think he needed. He was very responsive and over the course of many appointments, we gave him a new smile. And we gave him much more than a smile, we gave him confidence and the ability to enjoy his life. Overall, it improved his quality of life immensely. We're at a point now where he's become a regular patient. He comes every six months. He does not need sedation for those appointments. He gets his teeth cleaned. His hygiene has improved tremendously. And not only did we turn him around from the point where he can actually smile, but I think from a health benefit moving forward, we had an impact that will last his lifetime. That's a gift that keeps on giving to him and it makes us feel good that we've really done something significant for this young man's life.